A modern in-store experience for everyday essentials.
M/S MODERN TIMES is a neighbourhood‑first business offering curated products, dependable service, and a clean, technology‑enabled store environment on Central Road, Silchar.
Easy navigation with clearly signed sections and digital‑ready billing counters.
Transparent pricing, itemised bills, and clear policies for returns and exchanges.
Daily store snapshot
Overview of walk‑ins, popular categories, and service quality indicators for today.
Designed for comfort, clarity, and trust with properly displayed policies at the counter.
About M/S MODERN TIMES
A modern, organised and customer‑friendly store located at Central Road, Silchar, serving the local community with everyday essentials and curated products.
M/S MODERN TIMES combines a clean retail layout with clear product information and digital‑ready billing, giving customers an experience that feels organised and transparent from entry to checkout.
Store & office style illustration
Visual inspiration sourced from modern business office and retail store illustrations available on Freepik and Vecteezy, which offer free‑to‑use vectors for commercial projects with attribution.
In‑store experience
The store experience is designed around clear navigation, hygiene, and quick billing so customers can find, compare, and purchase items without confusion.
From the entrance, customers see a simple layout with primary categories clearly marked, display racks kept tidy, and walkways wide enough for comfortable movement.
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Front display zone featuring new arrivals or seasonal offers so customers immediately see what is fresh or featured.
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Organised aisles with logical grouping, such as everyday groceries, personal care, home utilities, and special promotional sections.
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Billing counter with seating or standing space, clear queues, digital‑ready billing, and printed receipts detailing each product.
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Policy display board near the counter summarising returns, exchanges, billing clarifications, and data privacy in simple language.
Office & back‑office feel
The store back‑office is inspired by modern office layouts, with dedicated areas for inventory, billing systems, and record‑keeping, following visual language seen in flat office illustrations.
Product categories
M/S MODERN TIMES can host a wide mix of products, organised into practical categories so shelves look clean and customers can quickly find what they need.
Customer services & standards
The store is structured to provide clear billing, courteous support, and easy communication, backed by written policies for transparency.
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Itemised invoices for every purchase with product name, quantity, rate, applicable taxes, and total amount.
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Support at counter for price clarifications, availability queries, and basic product information.
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Return & exchange window with clearly defined timelines and conditions visible on the policy board and printed on bills where possible.
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Complaint & feedback channel via in‑store logbook and the contact form or email address provided on this website.
Privacy policy
This section explains how basic personal information is collected, used, and protected when customers interact with the store and this website.
1. Information collected
The store may collect limited personal information directly from customers to provide services, respond to enquiries, and maintain accurate billing records.
- Basic contact details such as name, phone number, and email when voluntarily shared for enquiries or support.
- Billing‑related information (such as name and phone) printed on invoices where requested or required.
- Message content submitted through the website contact form for follow‑up communication.
2. Use of information
Personal information is used only for store operations and communication with customers, and is not sold to third parties.
- Responding to queries, complaints, and feedback received in store or via the website.
- Improving store services and understanding common customer needs and patterns.
- Providing legally compliant invoices, records, and documentation where required.
3. Data security & retention
Reasonable physical and procedural safeguards are used to protect store records and basic customer information from unauthorised access or misuse.
- Limiting access to records to authorised staff responsible for billing or customer service.
- Retaining records for as long as necessary for business and legal requirements, then disposing of them securely.
4. Website & communication
When customers contact the store via the website, any information submitted is used only to respond and maintain relevant records.
- No unnecessary cookies or tracking technologies are intentionally implemented in this basic static site.
- Emails sent to contact@modern-times.shop are handled with care and not shared for marketing by third parties.
5. Your choices
Customers can decide how much information they share, subject to what is required to complete billing or address specific requests.
- Request clarification about how their information is used or stored by contacting the store.
- Ask that optional contact details not be stored beyond necessary billing or support periods.
6. Policy updates
This privacy policy may be updated from time to time and the latest version will be displayed on this website and made available in store on request.
Terms & conditions
These terms govern in‑store purchases and how customers are expected to use information from this website when interacting with M/S MODERN TIMES.
| Area | Key points |
|---|---|
| Store purchases | All purchases are subject to availability and final billing at the store counter. Prices displayed on shelves and promotional material are indicative and can be updated without prior online notice. |
| Pricing & taxes | Final amount payable is as per the printed invoice, including applicable taxes and discounts at the time of billing. Customers are encouraged to review the bill before leaving the counter. |
| Returns & exchanges | Returns or exchanges, where allowed, must follow store‑specific rules such as time limits, condition of goods, and valid proof of purchase. Certain categories may not be eligible for returns for hygiene or safety reasons. |
| Customer responsibilities | Customers are requested to check quantities, expiry dates, packaging condition, and prices during selection and at billing, and to retain invoices for any future reference or requests. |
| Website usage | This website is informational and does not by itself create a binding offer to sell. Any images or illustrations are for representation only and may differ from actual products or interiors. |
| Intellectual property | Store name, branding, and custom website design remain the property of their respective owners. Stock illustrations used here are based on royalty‑free resources that require attribution to their original platforms. |
| Governing law | Any dispute arising out of in‑store transactions or website‑related information will be subject to applicable laws and jurisdiction relevant to Silchar, Cachar, Assam. |
Frequently asked questions
Simple answers to common questions about visiting the store, billing, and using the contact options provided on this website.
Do I need an appointment to visit?
No appointment is needed for normal shopping during working hours. Customers can walk in during the day and check the in‑store board for holidays or special timings.
Can I get a GST or detailed bill?
Yes, customers may request detailed or compliant invoices at the time of billing so that required information such as name or GST details can be captured correctly.
How can I share feedback or complaints?
Feedback can be shared in person at the store, over phone on +91 90655 98655, or using the website contact form and the official email address.
Are website illustrations the actual store?
The images on this page are themed illustrations inspired by modern store and office vectors from Freepik and Vecteezy, meant to visually represent the style rather than show literal photographs.
Will my contact details be shared?
Contact information shared with the store is used only to respond to enquiries, manage support, and maintain necessary records as described in the privacy policy above.
Contact us
Reach out for product availability, bulk requirements, feedback, or general enquiries regarding M/S MODERN TIMES on Central Road, Silchar.
Contact & support illustration
The illustration style is based on open contact‑us vector packs from Freepik and Vecteezy that can be embedded as images or SVGs on business websites to give a clear visual for assistance.